One bad piece of mail is too many. If a high-value mail piece does not reach a customer, that could lead to a damaged relationship. The larger the organization, the more diverse and more priorities there are regarding goals, purposes, needs, restrictions, regulations, and requirements. It makes sense that larger organizations implement multiple “Best Practices” regarding customer satisfaction and addressing. This workshop will explore the tools, services, processes, and real-life examples around address quality and the best practices on when, where, and how to use them. You will learn how a large company manages its mail and how that makes a difference.
Samantha Ewald, GrayHair Software
Moira Mach, GrayHair Software